Servicing Administration Assistant
Job No:
144453
Location:
Kilsyth
- Are you an energetic admin professional looking for a long-term, supportive employer?
- Join a growing Australian business offering genuine career development opportunities!
- Attractive salary circa $55,000 - $65,000 plus super & on-site parking!
"We are passionate about wastewater so you don't have to be!"
Based in Victoria, Septic Systems Australia (SSA) and Harmor's core business is the design, installation, servicing, repairs and liquid waste services for residential and commercial clients. The organisation handles everything from the permit application and design, to installation, servicing and emergency repairs, and continues to grow off the back of its excellent customer relationships within this niche area.
Septic Systems Australia and Harmor's team have virtually every credential you could ever want in a wastewater team. From qualified plumbers, electricians, machine operators and diesel mechanics, their team is certified for the installation, service, maintenance and liquid waste removal and transport for all residential and commercial clients, as well as WPCG and Confined Space works.
Our values are at the heart of everything we do, and we are passionate about creating and nurturing a team that share these values. Have a read of our values here to see if they resonate with you:
- We say it, we nail it
- We protect the environment and the safety of our team
- We are one team
- Our team set the benchmark
To learn more about Septic Systems Australia, visit our website here.
About the Opportunity
Septic Systems Australia is now looking for a full-time Servicing Administration Assistant to join it's team in Kilsyth, Melbourne.
You will be responsible for a wide range of general administration and office management tasks, including responding to incoming calls or emails and helping with non-technical enquiries. You will assist with providing quotes, scheduling Service Technicians and Drivers and renewing customer contacts, while delivering outstanding customer service.
You will be supporting various teams as needed and will report to the relevant team leader. Your day-to-day responsibilities will include, but will not be limited to:
- Answer phones and manage customer enquiries;
- Send and renew contracts and service agreements;
- Report on service contracts;
- Provide basic quotes (from an established price list);
- Debtor management;
- Data entry/records management; and
- Monitoring and ordering office supplies.
About You
The ideal candidates will possess some demonstrated administration experience, ideally in a trade or services related role, although this is not essential.
You must be highly organised and efficient with the ability to juggle competing priorities, meet deadlines and thrive in a fast-paced environment. You will need to demonstrate a high degree of initiative and be comfortable working autonomously, making decisions and dealing with ambiguity, whilst not being afraid to ask questions when needed.
Importantly, you will maintain a positive, can-do attitude and bring an enthusiastic energy to all duties. You must be willing to help out wherever needed, demonstrate strong interpersonal communication skills and work collaboratively as part of a diverse and multidisciplinary team. You will need to provide friendly and timely responses to enquiries and also be confident in your ability to handle occasionally difficult conversations in an assertive yet calm and respectful manner.
You will need strong computer literacy skills, with demonstrated experience with Microsoft Office suite, and be capable of quickly learning other relevant software. Any experience in a sales support role, or with CRM databases, would be highly regarded.
About the Perks
This is a fantastic opportunity to join a genuinely friendly and flexible organisation. With new offices and growth plans on the horizon, you'll gain access to ongoing training, development and career advancement opportunities, benefiting from SSA's strong commitment to promoting from within.
In return for your hard work and dedication, successful applicants will be rewarded with an attractive salary circa $55,000 - $65,000 (negotiable depending on your skills and experience) plus superannuation!
With regular team events, plenty of on-site parking and a genuinely supportive team, SSA is committed to supporting their staff, and also offer flexible working arrangements where possible.
Bring your admin experience to a genuinely welcoming and friendly business with fantastic growth and development opportunities - Apply Now!